Extra-Gentle Family Shampoo (All Hair Types)
Items offered on our website are available to Australia Wide and we don't ship to the following:
- PO Boxes
- Norfolk Island
- Christmas Island and Cocos (Keeling) Island
- Australian Antarctic Territory
We ship from multiple supplier warehouses located in Australia, USA & Singapore as follows:
- All Perfumes - New York Warehouse
- All Cosmetics - Hong Kong Warehouse
- All Other - Melbourne Warehouse
Delivery times are estimates and commence from the date of shipping, rather than the date of order. Our items are usually processed within 1 - 2 business days. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to ship your order within 7 - 12 days from the date of your order.
Date of delivery may vary due to carrier shipping practices, delivery location and the items ordered. Products may also be delivered in separate shipments.
You can provide special delivery instructions on the check-out page of our website if required.
We provide Free Shipping for most products. Please enter your shipping postcode at checkout to calculate exact shipping cost.
Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at firstname.lastname@example.org
If you have any questions about the delivery and shipment or your order, please contact us at email@example.com
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.